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Channel: Support for Pagico and Presentics » Frequently Asked Questions
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Are the database files cross-platform compatible?

Yes. The databases created by Pagico are cross-platform compatible. So you can move them among computers without compatibility issues. Note On systems with strict permission settings, such as Mac,...

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Can I use one license on multiple computers?

Unfortunately, no. One license is bound to one computer (installation). Although you can still use the same code to activate on another installation, your first installation will be automatically...

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Will Pagico impose security issue on my computer?

Pagico for Desktop uses web technologies to render its user interfaces and server technologies to handle your actions. But the web engine behind the scene is not a security risk to your computer...

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Why are some files skipped during Workspace sync?

There are primarily two reasons that a file could be skipped during Workspace syncs. 1. File size exceeded the limitation. As of now, a single file larger than 5MB will be automatically excluded during...

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On OS X: Seeing too many notifications for your events?

Starting from OS X 10.9 Mavericks, the system Calendar application automatically informs you about all-day events at 9am the day before the due date by posting notifications, in addition to the alarms...

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Lost connection to your workspace? Here’s how to reconnect

If you lost connection to your workspace, or saw a message saying “Your account is not part of this workspace”, then read on to see how to easily solve this issue. The Problem You lost connection to...

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